Global placement firm is seeking highly qualified and experienced airport customer experience experts for various opportunities worldwide.
Candidates for these roles should have a proven track record of successful development and implementation of customer experience management programs, including voice of customer programmes, strategic planning and advisory, award and recognition of various customer experience programmes and tools offered in the industry and stakeholder alignment for successful customer experience outcomes.
A more detailed overview of the role responsibilities to be provided to qualified applicants upon registration.
Candidates must have a minimum of at least 8 years of relevant experience within an airport environment with a minimum of five years at a management level.
English fluency required. Other languages desirable.